Apple has launched a new solid-state drive service program for 13-inch MacBook Pro (non Touch Bar) models. This program aims to provide free SSD replacement for 128GB and 256GB solid-state drives used in 13-inch MacBook Pro (non Touch Bar) models sold between June 2017 and June 2018. The replacement is free of charge for eligible devices.
SSD Service Program for 13-inch MacBook Pro (non Touch Bar)
A number of 128GB and 256GB SSDs used in 13-inch MacBook Pro (non Touch Bar) have been found to have reliability issues. Data loss and drive failure are some symptoms of this problem, therefore, Apple is providing the service for free SSD replacement. Users can avail the service, even if they do not have warranty or Apple Care. Since Apple solders the SSDs to the logic board in MacBooks, it is not possible to replace the SSD yourself.
Apple Stores and Authorized Apple Service Providers will be providing the replacements. Even if you do not have an Apple Store in your country, you can contact an Authorized Apple Service Provider for the SSD replacement. If you had registered your MacBook with Apple, you should have received an email from the company notifying you if you need the SSD replacement.
To check if your non Touch Bar MacBook Pro is effected and needs a replacement, you can enter your Mac’s serial number on Apple’s support page to verify. You can find your MacBook’s serial number by clicking on the Apple logo at the top left of your screen and clicking on About This Mac.
Since the service involves replacing the SSD, it is suggested that a complete data back up be taken to avoid data loss. Time Machine is the best way to do so, as it also provide easy data restoration later. The replacement program will take an hour or less to complete.
Apple has also launched a free iPhone X display replacement program, due to an issue with ghost touch or laggy touch response. It is available for all iPhone X released to date so it is best to utilize it, if you are an iPhone X owner.